Incidents | Dejavoo Incidents reported on status page for Dejavoo https://status.dejavoo.io/ https://d1lppblt9t2x15.cloudfront.net/logos/2b00515ca25010f69d8b448d31a86a76.png Incidents | Dejavoo https://status.dejavoo.io/ en Dejavoo Portal recovered https://status.dejavoo.io/ Thu, 26 Feb 2026 20:05:24 +0000 https://status.dejavoo.io/#638d46028c86c703dde687378862d0e41198579c67bf07542334bba3db27614c Dejavoo Portal recovered Dejavoo Portal went down https://status.dejavoo.io/ Thu, 26 Feb 2026 19:57:21 +0000 https://status.dejavoo.io/#638d46028c86c703dde687378862d0e41198579c67bf07542334bba3db27614c Dejavoo Portal went down Website recovered https://status.dejavoo.io/ Mon, 23 Feb 2026 09:52:33 +0000 https://status.dejavoo.io/#14f3998d89451463d396cb32fae6a06405b7e5e414bf213c56775014c35bd27e Website recovered Website went down https://status.dejavoo.io/ Mon, 23 Feb 2026 09:03:30 +0000 https://status.dejavoo.io/#14f3998d89451463d396cb32fae6a06405b7e5e414bf213c56775014c35bd27e Website went down Service Degradation Notice – Z Terminals (Fiserv Omaha) https://status.dejavoo.io/incident/829089 Fri, 20 Feb 2026 16:47:00 -0000 https://status.dejavoo.io/incident/829089#972b9c253a68165586640d1a5d4141d125f63f5895a93b725c2195a12aec5123 Resolved As referenced in our previous notification, all affected TPN have received the necessary updates to resolve the issue affecting Z Terminals processing on FD Omaha related to the expired SSL certificate. All impacted terminals should now be fully operational once the configured updates have been installed. If a terminal continues to experience “Comm Errors,” please perform a Partial Download to ensure the updated configuration is applied. Should the issue persist after completing the Partial Download, please contact our Technical Support line at 877-358-6797 (Option 2) for further assistance. We appreciate your patience and cooperation while we worked to resolve this matter. Service Degradation recovered https://status.dejavoo.io/ Fri, 20 Feb 2026 15:42:06 +0000 https://status.dejavoo.io/#4a022687f27c803d0aa2fb42d80446b090decc17e234a1e1bc240892d57bdfbe Service Degradation recovered Service Degradation went down https://status.dejavoo.io/ Fri, 20 Feb 2026 15:40:38 +0000 https://status.dejavoo.io/#4a022687f27c803d0aa2fb42d80446b090decc17e234a1e1bc240892d57bdfbe Service Degradation went down Service Degradation Notice – Z Terminals (Fiserv Omaha) https://status.dejavoo.io/incident/829089 Thu, 19 Feb 2026 22:59:00 -0000 https://status.dejavoo.io/incident/829089#3e6c172adeb0f1c0ca6b702c01111ab6eaddcbc5de9b95ac3a09e59f57b14d9b We have identified the cause of this service degradation. A small fraction of Z terminals (Z8, Z9, Z11, Z6/Z3) processing over the First Data Omaha platform were affected due to an expired SSL certificate. We have completed the necessary updates to the TPN configuration for the impacted devices. If terminals continue to experience “Comm Errors,” please perform a Partial Download to ensure the terminal receives the updated configuration. If the issue persists after completing the download, please contact your Technical Support line at 877-358-6797 opt 2 for further assistance. We will continue to actively monitor the situation and provide additional updates as needed. Service Degradation Notice – Z Terminals (Fiserv Omaha) https://status.dejavoo.io/incident/829089 Thu, 19 Feb 2026 21:26:00 -0000 https://status.dejavoo.io/incident/829089#69275d037ad22fb524ca3d1321eabd4f5934ac30c30214957cdd533a522104c7 We are currently aware of an issue impacting transaction processing on Z Terminals connected to Fiserv Omaha. Our team has identified the disruption and is actively working with Fiserv to determine the root cause and implement a resolution as quickly as possible. Impact: Transactions are unable to connect to Datawire, resulting in Communication Errors. Merchants may experience intermittent processing interruptions. We understand the urgency of this matter and are treating it with the highest priority. Updates will be provided as soon as additional information becomes available. We appreciate your patience and will continue to share progress here. Website recovered https://status.dejavoo.io/ Tue, 17 Feb 2026 10:47:54 +0000 https://status.dejavoo.io/#72df2874cc1ce6ccffd99038bdafca29088e8ccc86bcb584db24401da5cd3530 Website recovered Website went down https://status.dejavoo.io/ Tue, 17 Feb 2026 10:42:25 +0000 https://status.dejavoo.io/#72df2874cc1ce6ccffd99038bdafca29088e8ccc86bcb584db24401da5cd3530 Website went down Website recovered https://status.dejavoo.io/ Tue, 17 Feb 2026 10:41:03 +0000 https://status.dejavoo.io/#cc7bc8247f51dea7c3e6e74eae0bf57cebd43f68f1417c1a636ef99bedc78181 Website recovered Website went down https://status.dejavoo.io/ Tue, 17 Feb 2026 10:35:24 +0000 https://status.dejavoo.io/#cc7bc8247f51dea7c3e6e74eae0bf57cebd43f68f1417c1a636ef99bedc78181 Website went down Website recovered https://status.dejavoo.io/ Tue, 23 Dec 2025 10:11:34 +0000 https://status.dejavoo.io/#fc7adbeca0c9309024dc4f0ccbee9fecf0608980cf9a7c5bec57cbd3f73b9640 Website recovered Website went down https://status.dejavoo.io/ Tue, 23 Dec 2025 10:08:26 +0000 https://status.dejavoo.io/#fc7adbeca0c9309024dc4f0ccbee9fecf0608980cf9a7c5bec57cbd3f73b9640 Website went down Website recovered https://status.dejavoo.io/ Tue, 23 Dec 2025 09:31:53 +0000 https://status.dejavoo.io/#da5cc40b63f98d2effeb0f017fc11030f52244bd88fe8ee1ef5ab4a9ccc825a3 Website recovered Website went down https://status.dejavoo.io/ Tue, 23 Dec 2025 09:29:33 +0000 https://status.dejavoo.io/#da5cc40b63f98d2effeb0f017fc11030f52244bd88fe8ee1ef5ab4a9ccc825a3 Website went down IPOSPays recovered https://status.dejavoo.io/ Tue, 23 Dec 2025 07:00:25 +0000 https://status.dejavoo.io/#b5672301a1c8236523b8704aca00745f8b84170bd58ac5b54d443afe247cb541 IPOSPays recovered IPOSPays went down https://status.dejavoo.io/ Tue, 23 Dec 2025 06:55:17 +0000 https://status.dejavoo.io/#b5672301a1c8236523b8704aca00745f8b84170bd58ac5b54d443afe247cb541 IPOSPays went down