Incidents reported on status page for Dejavoo https://status.dejavoo.io/ https://d1lppblt9t2x15.cloudfront.net/logos/2b00515ca25010f69d8b448d31a86a76.png https://status.dejavoo.io/ en https://status.dejavoo.io/ Fri, 15 May 2026 17:35:22 +0000 https://status.dejavoo.io/#c86fd30b3ce9f0947ff95e43cf31c20785699c23ac59e7b455a76c170469389e Dejavoo Portal recovered https://status.dejavoo.io/ Thu, 14 May 2026 19:33:17 +0000 https://status.dejavoo.io/#1b6ffccc13c1334d346be50f5684d0ff526929edb8aa883cb759a7dcfe5a1631 Dejavoo Academy recovered https://status.dejavoo.io/ Thu, 14 May 2026 19:24:53 +0000 https://status.dejavoo.io/#1b6ffccc13c1334d346be50f5684d0ff526929edb8aa883cb759a7dcfe5a1631 Dejavoo Academy went down https://status.dejavoo.io/ Wed, 13 May 2026 20:11:24 +0000 https://status.dejavoo.io/#2b8d059ce22bdd83257552d644e51e0da583673de2e17b314125bd3cf49650c3 Dejavoo Academy recovered https://status.dejavoo.io/ Wed, 13 May 2026 15:55:47 +0000 https://status.dejavoo.io/#c86fd30b3ce9f0947ff95e43cf31c20785699c23ac59e7b455a76c170469389e Dejavoo Portal went down https://status.dejavoo.io/ Wed, 13 May 2026 15:55:46 +0000 https://status.dejavoo.io/#2b8d059ce22bdd83257552d644e51e0da583673de2e17b314125bd3cf49650c3 Dejavoo Academy went down https://status.dejavoo.io/ Mon, 11 May 2026 13:49:18 +0000 https://status.dejavoo.io/#47a9b6f29a4dd3b20cfcb25ce3250b56222d650d3d2130f23c60d42a5fe76678 Dejavoo Academy recovered https://status.dejavoo.io/ Mon, 11 May 2026 13:49:17 +0000 https://status.dejavoo.io/#3b5d73c69d6f5abbc4db714a37afa919ae3c978417fa10d7ec0150c089a90435 Dejavoo Portal recovered https://status.dejavoo.io/ Mon, 11 May 2026 13:42:11 +0000 https://status.dejavoo.io/#47a9b6f29a4dd3b20cfcb25ce3250b56222d650d3d2130f23c60d42a5fe76678 Dejavoo Academy went down https://status.dejavoo.io/ Mon, 11 May 2026 13:41:19 +0000 https://status.dejavoo.io/#3b5d73c69d6f5abbc4db714a37afa919ae3c978417fa10d7ec0150c089a90435 Dejavoo Portal went down https://status.dejavoo.io/incident/892454 Sun, 10 May 2026 16:36:00 -0000 https://status.dejavoo.io/incident/892454#c6f9d606a2f7e40be1d8d21e314b26a0c074ac841c5822844590ab1649443fd6 Resolved – The issue affecting login access to the iPOSPays portal has been resolved. Users should now be able to successfully log in to portal.ipospays.com without issue. Our engineers have confirmed that the Login button is functioning normally and services have been fully restored. We appreciate your patience while our team worked to resolve this matter. https://status.dejavoo.io/incident/892454 Sun, 10 May 2026 16:16:00 -0000 https://status.dejavoo.io/incident/892454#872f15e8193c520859421fa133dd332d51b43dab0a807ae16547185a90d9d3fb Investigating – We are currently aware of an issue affecting access to the iPOSPays portal. Users may experience an issue where the Login button is unresponsive when attempting to sign in. Our engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available. https://status.dejavoo.io/ Thu, 07 May 2026 02:24:51 +0000 https://status.dejavoo.io/#d7a12f7222c6174536c39bad15812c11b8a94856a6190afd1a7b01c7a379c812 Dejavoo Portal recovered https://status.dejavoo.io/ Thu, 07 May 2026 02:17:42 +0000 https://status.dejavoo.io/#d7a12f7222c6174536c39bad15812c11b8a94856a6190afd1a7b01c7a379c812 Dejavoo Portal went down https://status.dejavoo.io/ Thu, 07 May 2026 01:40:51 +0000 https://status.dejavoo.io/#8823e6038402a23f240b3eb1768a3f453d566ff3c4f3370cddd128f08251e35e Dejavoo Academy recovered https://status.dejavoo.io/ Thu, 07 May 2026 01:27:27 +0000 https://status.dejavoo.io/#8823e6038402a23f240b3eb1768a3f453d566ff3c4f3370cddd128f08251e35e Dejavoo Academy went down https://status.dejavoo.io/ Thu, 07 May 2026 01:06:14 +0000 https://status.dejavoo.io/#c2efcb0e2b365f67e32851c8d342ccd1df96e737637d2b284ef3880bf928afaa Dejavoo Portal recovered https://status.dejavoo.io/ Thu, 07 May 2026 01:05:04 +0000 https://status.dejavoo.io/#fdf7c96b23eaf7807db9e1f8f586744ce89c536d627e1a89e638240889e066f4 Website recovered https://status.dejavoo.io/ Thu, 07 May 2026 00:57:28 +0000 https://status.dejavoo.io/#523770632f83d5580d9816c5a13b62d22f1f6e233df1786c379d3e6990823fe7 Dejavoo Academy recovered https://status.dejavoo.io/ Thu, 07 May 2026 00:54:03 +0000 https://status.dejavoo.io/#fdf7c96b23eaf7807db9e1f8f586744ce89c536d627e1a89e638240889e066f4 Website went down https://status.dejavoo.io/ Thu, 07 May 2026 00:46:24 +0000 https://status.dejavoo.io/#523770632f83d5580d9816c5a13b62d22f1f6e233df1786c379d3e6990823fe7 Dejavoo Academy went down https://status.dejavoo.io/ Thu, 07 May 2026 00:44:13 +0000 https://status.dejavoo.io/#c2efcb0e2b365f67e32851c8d342ccd1df96e737637d2b284ef3880bf928afaa Dejavoo Portal went down https://status.dejavoo.io/ Thu, 07 May 2026 00:38:03 +0000 https://status.dejavoo.io/#ade4dd469585d4a1a577cda5e0c1a17b1f856ea01d4a48902fbe55aee08ab675 Dejavoo Portal recovered https://status.dejavoo.io/ Thu, 07 May 2026 00:38:01 +0000 https://status.dejavoo.io/#36d3e16cbaa4b05845f31a6e327262e559f553cf8060db9c0ba061e199c6ba76 Dejavoo Academy recovered https://status.dejavoo.io/ Thu, 07 May 2026 00:31:36 +0000 https://status.dejavoo.io/#7e9b478d13c8a2c4c4476ad424722ed2487563c67484be834d444ca296d4b4b7 Website recovered https://status.dejavoo.io/ Thu, 07 May 2026 00:23:52 +0000 https://status.dejavoo.io/#7e9b478d13c8a2c4c4476ad424722ed2487563c67484be834d444ca296d4b4b7 Website went down https://status.dejavoo.io/ Thu, 07 May 2026 00:14:02 +0000 https://status.dejavoo.io/#36d3e16cbaa4b05845f31a6e327262e559f553cf8060db9c0ba061e199c6ba76 Dejavoo Academy went down https://status.dejavoo.io/ Thu, 07 May 2026 00:10:46 +0000 https://status.dejavoo.io/#ade4dd469585d4a1a577cda5e0c1a17b1f856ea01d4a48902fbe55aee08ab675 Dejavoo Portal went down https://status.dejavoo.io/ Wed, 06 May 2026 17:04:22 +0000 https://status.dejavoo.io/#57a68d40c35bd7975f58e94f3b3dee1e74f26268da9b77ac6e21c4f2c76c0176 Dejavoo Portal recovered https://status.dejavoo.io/ Wed, 06 May 2026 16:50:03 +0000 https://status.dejavoo.io/#57a68d40c35bd7975f58e94f3b3dee1e74f26268da9b77ac6e21c4f2c76c0176 Dejavoo Portal went down https://status.dejavoo.io/ Wed, 22 Apr 2026 22:30:10 +0000 https://status.dejavoo.io/#aaa9e54efb62e31a111a913fe53f4dda182ad26909994df1f1aaca07b29c65d6 SPIn Proxy recovered https://status.dejavoo.io/ Wed, 22 Apr 2026 22:20:09 +0000 https://status.dejavoo.io/#aaa9e54efb62e31a111a913fe53f4dda182ad26909994df1f1aaca07b29c65d6 SPIn Proxy went down https://status.dejavoo.io/ Tue, 21 Apr 2026 14:28:43 +0000 https://status.dejavoo.io/#f92e4cfc08009bbb22b3437331b0d276ae40c5cb1f9dfc0e9a5898431606cb82 Dejavoo Portal recovered https://status.dejavoo.io/ Tue, 21 Apr 2026 14:16:40 +0000 https://status.dejavoo.io/#f92e4cfc08009bbb22b3437331b0d276ae40c5cb1f9dfc0e9a5898431606cb82 Dejavoo Portal went down https://status.dejavoo.io/ Fri, 17 Apr 2026 18:10:48 +0000 https://status.dejavoo.io/#c9af75481e6ce14cab559b27cd6ca7b0d4097762a2026ff38cd2ecccc060632a Service Degradation recovered https://status.dejavoo.io/ Fri, 17 Apr 2026 17:40:55 +0000 https://status.dejavoo.io/#c9af75481e6ce14cab559b27cd6ca7b0d4097762a2026ff38cd2ecccc060632a Service Degradation went down https://status.dejavoo.io/ Wed, 15 Apr 2026 08:09:37 +0000 https://status.dejavoo.io/#bc68dafa903ef279322ce7ad949ffc3e3fe2dc32974e0f445adea1f10642ab15 IPOSPays UAT recovered https://status.dejavoo.io/ Wed, 15 Apr 2026 08:09:18 +0000 https://status.dejavoo.io/#ec0e62e707dacff50149486c006d9ee68b23738d6962de533966a5ed8cc1255b IPOSPays recovered https://status.dejavoo.io/ Wed, 15 Apr 2026 07:44:43 +0000 https://status.dejavoo.io/#bc68dafa903ef279322ce7ad949ffc3e3fe2dc32974e0f445adea1f10642ab15 IPOSPays UAT went down https://status.dejavoo.io/ Wed, 15 Apr 2026 07:40:26 +0000 https://status.dejavoo.io/#ec0e62e707dacff50149486c006d9ee68b23738d6962de533966a5ed8cc1255b IPOSPays went down https://status.dejavoo.io/incident/864362 Fri, 03 Apr 2026 21:57:00 -0000 https://status.dejavoo.io/incident/864362#8fe58ab77046a45beb1a185646b2600b19f3ac16163c39ae20ada51b7b91f434 Start Time: 4:20 PM - End Time (Resolved): 5:04 PM We received reports of “Transaction Failed” responses affecting several payment-related operations on CloudPOS and IPOSGo!, such as, Sending payment links, Performing voids and refunds, Tip adjustments and Settlements. During this time, users may have been unable to successfully complete the affected actions, resulting in failed transactions. The issue has been identified and resolved. All services are now functioning normally. https://status.dejavoo.io/ Wed, 01 Apr 2026 17:10:42 +0000 https://status.dejavoo.io/#369dd0d3c20062c84819f0876c5f42fb99226067226359bb9f0a6abcda005f2a Service Degradation recovered https://status.dejavoo.io/ Wed, 01 Apr 2026 16:54:07 +0000 https://status.dejavoo.io/#63549e07f948ce949aa5ff42a287251c16ea95ea0c4c5415819bc033b5827ffa Dejavoo Academy recovered https://status.dejavoo.io/ Wed, 01 Apr 2026 16:53:20 +0000 https://status.dejavoo.io/#4ba995608f3ff22f9375d0a7e0c5e98cb8c0a1552e56fe9de2db666efd0e1144 Dejavoo Portal recovered https://status.dejavoo.io/ Wed, 01 Apr 2026 16:52:39 +0000 https://status.dejavoo.io/#ca2baadcd171022c17ce609815cc28ae5116573f0ff48a5fdf2afd01ba62ede3 Website recovered https://status.dejavoo.io/ Wed, 01 Apr 2026 16:40:36 +0000 https://status.dejavoo.io/#369dd0d3c20062c84819f0876c5f42fb99226067226359bb9f0a6abcda005f2a Service Degradation went down https://status.dejavoo.io/ Wed, 01 Apr 2026 16:39:41 +0000 https://status.dejavoo.io/#ca2baadcd171022c17ce609815cc28ae5116573f0ff48a5fdf2afd01ba62ede3 Website went down https://status.dejavoo.io/ Wed, 01 Apr 2026 16:39:24 +0000 https://status.dejavoo.io/#4ba995608f3ff22f9375d0a7e0c5e98cb8c0a1552e56fe9de2db666efd0e1144 Dejavoo Portal went down https://status.dejavoo.io/ Wed, 01 Apr 2026 16:39:15 +0000 https://status.dejavoo.io/#63549e07f948ce949aa5ff42a287251c16ea95ea0c4c5415819bc033b5827ffa Dejavoo Academy went down https://status.dejavoo.io/ Wed, 01 Apr 2026 03:09:26 +0000 https://status.dejavoo.io/#78ae5331aa09ced29b9606253030f3e97c3b653694c73ddd7c70ebcb6718039a Dejavoo Portal recovered https://status.dejavoo.io/ Wed, 01 Apr 2026 02:01:20 +0000 https://status.dejavoo.io/#78ae5331aa09ced29b9606253030f3e97c3b653694c73ddd7c70ebcb6718039a Dejavoo Portal went down https://status.dejavoo.io/ Fri, 27 Mar 2026 21:44:33 +0000 https://status.dejavoo.io/#4fd1439cc2d52502fcf3139862440d231d6d08e0e3e3765fd5f47f83d4e5bd39 Dejavoo Portal recovered https://status.dejavoo.io/ Fri, 27 Mar 2026 21:44:32 +0000 https://status.dejavoo.io/#a0d2f7c1763cb1332067fd56f335e38d1b03af7f476aa7ab1f672baa7f53dbdc Dejavoo Academy recovered https://status.dejavoo.io/ Fri, 27 Mar 2026 21:24:11 +0000 https://status.dejavoo.io/#a0d2f7c1763cb1332067fd56f335e38d1b03af7f476aa7ab1f672baa7f53dbdc Dejavoo Academy went down https://status.dejavoo.io/ Fri, 27 Mar 2026 21:23:19 +0000 https://status.dejavoo.io/#4fd1439cc2d52502fcf3139862440d231d6d08e0e3e3765fd5f47f83d4e5bd39 Dejavoo Portal went down https://status.dejavoo.io/incident/829089 Fri, 20 Feb 2026 16:47:00 -0000 https://status.dejavoo.io/incident/829089#972b9c253a68165586640d1a5d4141d125f63f5895a93b725c2195a12aec5123 Resolved As referenced in our previous notification, all affected TPN have received the necessary updates to resolve the issue affecting Z Terminals processing on FD Omaha related to the expired SSL certificate. All impacted terminals should now be fully operational once the configured updates have been installed. If a terminal continues to experience “Comm Errors,” please perform a Partial Download to ensure the updated configuration is applied. Should the issue persist after completing the Partial Download, please contact our Technical Support line at 877-358-6797 (Option 2) for further assistance. We appreciate your patience and cooperation while we worked to resolve this matter. https://status.dejavoo.io/incident/829089 Thu, 19 Feb 2026 22:59:00 -0000 https://status.dejavoo.io/incident/829089#3e6c172adeb0f1c0ca6b702c01111ab6eaddcbc5de9b95ac3a09e59f57b14d9b We have identified the cause of this service degradation. A small fraction of Z terminals (Z8, Z9, Z11, Z6/Z3) processing over the First Data Omaha platform were affected due to an expired SSL certificate. We have completed the necessary updates to the TPN configuration for the impacted devices. If terminals continue to experience “Comm Errors,” please perform a Partial Download to ensure the terminal receives the updated configuration. If the issue persists after completing the download, please contact your Technical Support line at 877-358-6797 opt 2 for further assistance. We will continue to actively monitor the situation and provide additional updates as needed. https://status.dejavoo.io/incident/829089 Thu, 19 Feb 2026 21:26:00 -0000 https://status.dejavoo.io/incident/829089#69275d037ad22fb524ca3d1321eabd4f5934ac30c30214957cdd533a522104c7 We are currently aware of an issue impacting transaction processing on Z Terminals connected to Fiserv Omaha. Our team has identified the disruption and is actively working with Fiserv to determine the root cause and implement a resolution as quickly as possible. Impact: Transactions are unable to connect to Datawire, resulting in Communication Errors. Merchants may experience intermittent processing interruptions. We understand the urgency of this matter and are treating it with the highest priority. Updates will be provided as soon as additional information becomes available. We appreciate your patience and will continue to share progress here.