Incidents reported on status page for Dejavoo https://status.dejavoo.io/ https://d1lppblt9t2x15.cloudfront.net/logos/2b00515ca25010f69d8b448d31a86a76.png https://status.dejavoo.io/ en https://status.dejavoo.io/ Fri, 10 Jul 2026 02:55:28 +0000 https://status.dejavoo.io/#7030821999ca1e651a6e0ad0da2b75ad5aae7c281e682cde8568e5d416cb41ff Dejavoo Portal recovered https://status.dejavoo.io/ Fri, 10 Jul 2026 02:55:14 +0000 https://status.dejavoo.io/#2b43042d6315e09154bb743ad9ac499b47ec5662fba06bf6170d083098a1d007 Dejavoo Academy recovered https://status.dejavoo.io/ Fri, 10 Jul 2026 02:46:35 +0000 https://status.dejavoo.io/#7030821999ca1e651a6e0ad0da2b75ad5aae7c281e682cde8568e5d416cb41ff Dejavoo Portal went down https://status.dejavoo.io/ Fri, 10 Jul 2026 02:45:58 +0000 https://status.dejavoo.io/#2b43042d6315e09154bb743ad9ac499b47ec5662fba06bf6170d083098a1d007 Dejavoo Academy went down https://status.dejavoo.io/ Sun, 05 Jul 2026 03:09:31 +0000 https://status.dejavoo.io/#6af4da3a8ced354f8bde423a08336ba37ba50cd3b1de86ee3809da4a5402939d Dejavoo Portal recovered https://status.dejavoo.io/ Sun, 05 Jul 2026 03:09:24 +0000 https://status.dejavoo.io/#af1cc6b1333882ad8b34b49ef222aeb1af75a896ef9e8d1246d4f3d7916af4f5 Dejavoo Academy recovered https://status.dejavoo.io/ Sun, 05 Jul 2026 03:02:16 +0000 https://status.dejavoo.io/#6af4da3a8ced354f8bde423a08336ba37ba50cd3b1de86ee3809da4a5402939d Dejavoo Portal went down https://status.dejavoo.io/ Sun, 05 Jul 2026 03:02:15 +0000 https://status.dejavoo.io/#af1cc6b1333882ad8b34b49ef222aeb1af75a896ef9e8d1246d4f3d7916af4f5 Dejavoo Academy went down https://status.dejavoo.io/ Sat, 04 Jul 2026 05:06:53 +0000 https://status.dejavoo.io/#236752b461fb205c1ea2da29b67e9bd9d892736fdfbb2500109e0d25a3378828 Dejavoo Portal recovered https://status.dejavoo.io/ Sat, 04 Jul 2026 05:06:10 +0000 https://status.dejavoo.io/#0253ac759efd81fe00e99705afe067b367b3c8a3a68c1c6bdac5789aafe33bdb Dejavoo Academy recovered https://status.dejavoo.io/ Sat, 04 Jul 2026 04:59:03 +0000 https://status.dejavoo.io/#0253ac759efd81fe00e99705afe067b367b3c8a3a68c1c6bdac5789aafe33bdb Dejavoo Academy went down https://status.dejavoo.io/ Sat, 04 Jul 2026 04:58:15 +0000 https://status.dejavoo.io/#236752b461fb205c1ea2da29b67e9bd9d892736fdfbb2500109e0d25a3378828 Dejavoo Portal went down https://status.dejavoo.io/ Mon, 29 Jun 2026 06:39:36 +0000 https://status.dejavoo.io/#237ea5ea6af8d29a3d17b6e5a462422223ebe6eda515d88d02c487bc1fdaf5d1 IPOSPays UAT recovered https://status.dejavoo.io/ Mon, 29 Jun 2026 06:38:26 +0000 https://status.dejavoo.io/#932017015fdf8dc74dbc02167f9573aabd55337a31dfb943a70c9281582f6741 IPOSPays recovered https://status.dejavoo.io/ Mon, 29 Jun 2026 06:04:46 +0000 https://status.dejavoo.io/#237ea5ea6af8d29a3d17b6e5a462422223ebe6eda515d88d02c487bc1fdaf5d1 IPOSPays UAT went down https://status.dejavoo.io/ Mon, 29 Jun 2026 06:03:16 +0000 https://status.dejavoo.io/#932017015fdf8dc74dbc02167f9573aabd55337a31dfb943a70c9281582f6741 IPOSPays went down https://status.dejavoo.io/incident/892454 Wed, 03 Jun 2026 17:51:00 -0000 https://status.dejavoo.io/incident/892454#31d748738fa50d9743dbf582518a143344f72953105ce9330f62a19bd43f23e8 Resolved – The issues affecting the iPOSPays Portal have been successfully resolved. All portal operations, including logins and navigation, have returned to normal. We are continuously monitoring the environment to ensure ongoing stability. We sincerely appreciate your patience and understanding while we worked to resolve this matter. https://status.dejavoo.io/incident/892454 Wed, 03 Jun 2026 17:24:00 -0000 https://status.dejavoo.io/incident/892454#a0221899d2e57a96354f5b48265e260bfda9a68d3b604f7ad6b908da9fa14d23 Investigating - We are currently investigating an issue affecting the IPOSpays Portal in the production environment. Users may experience intermittent connection timeouts as well as significantly longer than usual loading times when attempting to access or navigate the portal. Our engineering team is actively diagnosing the root cause, and we will provide further updates as more information becomes available. Identified: June 3, 2026 - 13:11 EDT https://status.dejavoo.io/ Fri, 15 May 2026 17:35:22 +0000 https://status.dejavoo.io/#c86fd30b3ce9f0947ff95e43cf31c20785699c23ac59e7b455a76c170469389e Dejavoo Portal recovered https://status.dejavoo.io/ Thu, 14 May 2026 19:33:17 +0000 https://status.dejavoo.io/#1b6ffccc13c1334d346be50f5684d0ff526929edb8aa883cb759a7dcfe5a1631 Dejavoo Academy recovered https://status.dejavoo.io/ Thu, 14 May 2026 19:24:53 +0000 https://status.dejavoo.io/#1b6ffccc13c1334d346be50f5684d0ff526929edb8aa883cb759a7dcfe5a1631 Dejavoo Academy went down https://status.dejavoo.io/ Wed, 13 May 2026 20:11:24 +0000 https://status.dejavoo.io/#2b8d059ce22bdd83257552d644e51e0da583673de2e17b314125bd3cf49650c3 Dejavoo Academy recovered https://status.dejavoo.io/ Wed, 13 May 2026 15:55:47 +0000 https://status.dejavoo.io/#c86fd30b3ce9f0947ff95e43cf31c20785699c23ac59e7b455a76c170469389e Dejavoo Portal went down https://status.dejavoo.io/ Wed, 13 May 2026 15:55:46 +0000 https://status.dejavoo.io/#2b8d059ce22bdd83257552d644e51e0da583673de2e17b314125bd3cf49650c3 Dejavoo Academy went down https://status.dejavoo.io/ Mon, 11 May 2026 13:49:18 +0000 https://status.dejavoo.io/#47a9b6f29a4dd3b20cfcb25ce3250b56222d650d3d2130f23c60d42a5fe76678 Dejavoo Academy recovered https://status.dejavoo.io/ Mon, 11 May 2026 13:49:17 +0000 https://status.dejavoo.io/#3b5d73c69d6f5abbc4db714a37afa919ae3c978417fa10d7ec0150c089a90435 Dejavoo Portal recovered https://status.dejavoo.io/ Mon, 11 May 2026 13:42:11 +0000 https://status.dejavoo.io/#47a9b6f29a4dd3b20cfcb25ce3250b56222d650d3d2130f23c60d42a5fe76678 Dejavoo Academy went down https://status.dejavoo.io/ Mon, 11 May 2026 13:41:19 +0000 https://status.dejavoo.io/#3b5d73c69d6f5abbc4db714a37afa919ae3c978417fa10d7ec0150c089a90435 Dejavoo Portal went down https://status.dejavoo.io/incident/892454 Sun, 10 May 2026 16:36:00 -0000 https://status.dejavoo.io/incident/892454#c6f9d606a2f7e40be1d8d21e314b26a0c074ac841c5822844590ab1649443fd6 Resolved – The issue affecting login access to the iPOSPays portal has been resolved. Users should now be able to successfully log in to portal.ipospays.com without issue. Our engineers have confirmed that the Login button is functioning normally and services have been fully restored. We appreciate your patience while our team worked to resolve this matter. https://status.dejavoo.io/incident/892454 Sun, 10 May 2026 16:16:00 -0000 https://status.dejavoo.io/incident/892454#872f15e8193c520859421fa133dd332d51b43dab0a807ae16547185a90d9d3fb Investigating – We are currently aware of an issue affecting access to the iPOSPays portal. Users may experience an issue where the Login button is unresponsive when attempting to sign in. Our engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available. https://status.dejavoo.io/ Thu, 07 May 2026 02:24:51 +0000 https://status.dejavoo.io/#d7a12f7222c6174536c39bad15812c11b8a94856a6190afd1a7b01c7a379c812 Dejavoo Portal recovered https://status.dejavoo.io/ Thu, 07 May 2026 02:17:42 +0000 https://status.dejavoo.io/#d7a12f7222c6174536c39bad15812c11b8a94856a6190afd1a7b01c7a379c812 Dejavoo Portal went down https://status.dejavoo.io/ Thu, 07 May 2026 01:40:51 +0000 https://status.dejavoo.io/#8823e6038402a23f240b3eb1768a3f453d566ff3c4f3370cddd128f08251e35e Dejavoo Academy recovered https://status.dejavoo.io/ Thu, 07 May 2026 01:27:27 +0000 https://status.dejavoo.io/#8823e6038402a23f240b3eb1768a3f453d566ff3c4f3370cddd128f08251e35e Dejavoo Academy went down https://status.dejavoo.io/ Thu, 07 May 2026 01:06:14 +0000 https://status.dejavoo.io/#c2efcb0e2b365f67e32851c8d342ccd1df96e737637d2b284ef3880bf928afaa Dejavoo Portal recovered https://status.dejavoo.io/ Thu, 07 May 2026 01:05:04 +0000 https://status.dejavoo.io/#fdf7c96b23eaf7807db9e1f8f586744ce89c536d627e1a89e638240889e066f4 Website recovered https://status.dejavoo.io/ Thu, 07 May 2026 00:57:28 +0000 https://status.dejavoo.io/#523770632f83d5580d9816c5a13b62d22f1f6e233df1786c379d3e6990823fe7 Dejavoo Academy recovered https://status.dejavoo.io/ Thu, 07 May 2026 00:54:03 +0000 https://status.dejavoo.io/#fdf7c96b23eaf7807db9e1f8f586744ce89c536d627e1a89e638240889e066f4 Website went down https://status.dejavoo.io/ Thu, 07 May 2026 00:46:24 +0000 https://status.dejavoo.io/#523770632f83d5580d9816c5a13b62d22f1f6e233df1786c379d3e6990823fe7 Dejavoo Academy went down https://status.dejavoo.io/ Thu, 07 May 2026 00:44:13 +0000 https://status.dejavoo.io/#c2efcb0e2b365f67e32851c8d342ccd1df96e737637d2b284ef3880bf928afaa Dejavoo Portal went down https://status.dejavoo.io/ Thu, 07 May 2026 00:38:03 +0000 https://status.dejavoo.io/#ade4dd469585d4a1a577cda5e0c1a17b1f856ea01d4a48902fbe55aee08ab675 Dejavoo Portal recovered https://status.dejavoo.io/ Thu, 07 May 2026 00:38:01 +0000 https://status.dejavoo.io/#36d3e16cbaa4b05845f31a6e327262e559f553cf8060db9c0ba061e199c6ba76 Dejavoo Academy recovered https://status.dejavoo.io/ Thu, 07 May 2026 00:31:36 +0000 https://status.dejavoo.io/#7e9b478d13c8a2c4c4476ad424722ed2487563c67484be834d444ca296d4b4b7 Website recovered https://status.dejavoo.io/ Thu, 07 May 2026 00:23:52 +0000 https://status.dejavoo.io/#7e9b478d13c8a2c4c4476ad424722ed2487563c67484be834d444ca296d4b4b7 Website went down https://status.dejavoo.io/ Thu, 07 May 2026 00:14:02 +0000 https://status.dejavoo.io/#36d3e16cbaa4b05845f31a6e327262e559f553cf8060db9c0ba061e199c6ba76 Dejavoo Academy went down https://status.dejavoo.io/ Thu, 07 May 2026 00:10:46 +0000 https://status.dejavoo.io/#ade4dd469585d4a1a577cda5e0c1a17b1f856ea01d4a48902fbe55aee08ab675 Dejavoo Portal went down https://status.dejavoo.io/ Wed, 06 May 2026 17:04:22 +0000 https://status.dejavoo.io/#57a68d40c35bd7975f58e94f3b3dee1e74f26268da9b77ac6e21c4f2c76c0176 Dejavoo Portal recovered https://status.dejavoo.io/ Wed, 06 May 2026 16:50:03 +0000 https://status.dejavoo.io/#57a68d40c35bd7975f58e94f3b3dee1e74f26268da9b77ac6e21c4f2c76c0176 Dejavoo Portal went down https://status.dejavoo.io/ Wed, 22 Apr 2026 22:30:10 +0000 https://status.dejavoo.io/#aaa9e54efb62e31a111a913fe53f4dda182ad26909994df1f1aaca07b29c65d6 SPIn Proxy recovered https://status.dejavoo.io/ Wed, 22 Apr 2026 22:20:09 +0000 https://status.dejavoo.io/#aaa9e54efb62e31a111a913fe53f4dda182ad26909994df1f1aaca07b29c65d6 SPIn Proxy went down https://status.dejavoo.io/ Tue, 21 Apr 2026 14:28:43 +0000 https://status.dejavoo.io/#f92e4cfc08009bbb22b3437331b0d276ae40c5cb1f9dfc0e9a5898431606cb82 Dejavoo Portal recovered https://status.dejavoo.io/ Tue, 21 Apr 2026 14:16:40 +0000 https://status.dejavoo.io/#f92e4cfc08009bbb22b3437331b0d276ae40c5cb1f9dfc0e9a5898431606cb82 Dejavoo Portal went down https://status.dejavoo.io/ Fri, 17 Apr 2026 18:10:48 +0000 https://status.dejavoo.io/#c9af75481e6ce14cab559b27cd6ca7b0d4097762a2026ff38cd2ecccc060632a Service Degradation recovered https://status.dejavoo.io/ Fri, 17 Apr 2026 17:40:55 +0000 https://status.dejavoo.io/#c9af75481e6ce14cab559b27cd6ca7b0d4097762a2026ff38cd2ecccc060632a Service Degradation went down https://status.dejavoo.io/incident/864362 Fri, 03 Apr 2026 21:57:00 -0000 https://status.dejavoo.io/incident/864362#8fe58ab77046a45beb1a185646b2600b19f3ac16163c39ae20ada51b7b91f434 Start Time: 4:20 PM - End Time (Resolved): 5:04 PM We received reports of “Transaction Failed” responses affecting several payment-related operations on CloudPOS and IPOSGo!, such as, Sending payment links, Performing voids and refunds, Tip adjustments and Settlements. During this time, users may have been unable to successfully complete the affected actions, resulting in failed transactions. The issue has been identified and resolved. All services are now functioning normally. https://status.dejavoo.io/incident/829089 Fri, 20 Feb 2026 16:47:00 -0000 https://status.dejavoo.io/incident/829089#972b9c253a68165586640d1a5d4141d125f63f5895a93b725c2195a12aec5123 Resolved As referenced in our previous notification, all affected TPN have received the necessary updates to resolve the issue affecting Z Terminals processing on FD Omaha related to the expired SSL certificate. All impacted terminals should now be fully operational once the configured updates have been installed. If a terminal continues to experience “Comm Errors,” please perform a Partial Download to ensure the updated configuration is applied. Should the issue persist after completing the Partial Download, please contact our Technical Support line at 877-358-6797 (Option 2) for further assistance. We appreciate your patience and cooperation while we worked to resolve this matter. https://status.dejavoo.io/incident/829089 Thu, 19 Feb 2026 22:59:00 -0000 https://status.dejavoo.io/incident/829089#3e6c172adeb0f1c0ca6b702c01111ab6eaddcbc5de9b95ac3a09e59f57b14d9b We have identified the cause of this service degradation. A small fraction of Z terminals (Z8, Z9, Z11, Z6/Z3) processing over the First Data Omaha platform were affected due to an expired SSL certificate. We have completed the necessary updates to the TPN configuration for the impacted devices. If terminals continue to experience “Comm Errors,” please perform a Partial Download to ensure the terminal receives the updated configuration. If the issue persists after completing the download, please contact your Technical Support line at 877-358-6797 opt 2 for further assistance. We will continue to actively monitor the situation and provide additional updates as needed. https://status.dejavoo.io/incident/829089 Thu, 19 Feb 2026 21:26:00 -0000 https://status.dejavoo.io/incident/829089#69275d037ad22fb524ca3d1321eabd4f5934ac30c30214957cdd533a522104c7 We are currently aware of an issue impacting transaction processing on Z Terminals connected to Fiserv Omaha. Our team has identified the disruption and is actively working with Fiserv to determine the root cause and implement a resolution as quickly as possible. Impact: Transactions are unable to connect to Datawire, resulting in Communication Errors. Merchants may experience intermittent processing interruptions. We understand the urgency of this matter and are treating it with the highest priority. Updates will be provided as soon as additional information becomes available. We appreciate your patience and will continue to share progress here.